Access to and/or use of this website attributes the capacity of USER and involves the full and unreserved acceptance, from this access and/or use, of this legal note and the latest version of the privacy policy, without prejudice to the General Contracting Conditions that, where appropriate, must be complied with. Therefore, we advise that you read these documents before using the functionalities offered by this website, as well as every time you access it, as CIA HOTELERA SAN JORDI S.A. reserves the right to change, modify, add or delete part of these conditions at any time.

Merely accessing the website does not in any way imply the existence of a commercial relationship between the user and CIA HOTELERA SANT JORDI, S.A.


For the purposes of the provisions of Art. 10 of Law 34/2002, of 11 July, on Information Society and Electronic Commerce Services, users are informed that the owner of this website is the company CIA HOTELERA SANT JORDI, S.A. (hereinafter, HOTELERA SAN JORDI), whose registered office is in Gremi Cirujanos y Barberos, no 25, bloque B, 3er piso, 07009 Palma de Mallorca, Balearic Islands, Spain, and with Tax ID (C.I.F.) no. A07015597, registered in the mercantile registry of Palma de Mallorca in tome 484, book 406, folio 2, section 3, sheet PM6850, entry 15.
In addition to the registered office, users are given the following e-mail address and the following telephone number, where they can address their requests, questions or complaints:

 Contact form of the website
 Customer service
: Tel. + 34 971 711 746 Fax: (+34) 971 720 176


1. Introduction

On its website, HOTELERA SAN JORDI offers information relating to the type of activities, products and services it performs. This website offers information about the hotels of the UNIVERSAL HOTELS brand, operated directly by HOTELERA SAN JORDI or by other commercial companies. By accessing and using this website, you agree to be bound by the conditions set forth below, so we recommend that you carefully read this section before starting. HOTELERA SAN JORDI reserves the right to change, modify, add or delete part of these conditions and make changes to the products and programmes contained on this website at any time and without prior notice..

2. Limitations of use
It is forbidden to modify, copy, distribute, transfer, reproduce, publish, commercialise, sell or carry out any other activity with the content of these websites, not even cite the sources, without the written consent of HOTELERA SAN JORDI. Travel Agents and Tour Operators with an official, legally authorised licence who ask for the permission of HOTELERA SAN JORDI are exempt from that mentioned above, provided that they have obtained the written and express consent of HOTELERA SAN JORDI. In no way are you authorised to create or design, for yourself or for third parties, any website whose domain identifies with any of the brands registered by HOTELERA SAN JORDI, including the names of the hotels.

3. Exclusion of liability
HOTELERA SAN JORDI is not responsible for any damages and losses deriving from the access, use or misuse of the website’s content. All information provided through this website is provided “as is” with no express or implicit guarantees of any type; therefore, HOTELERA SAN JORDI is not liable for any guarantee regarding this information. Some jurisdictions do not allow the exclusion of implicit guarantees, so there is a possibility that the indicated exclusion does not apply to you. This website is used at your own risk. Therefore, neither HOTELERA SAN JORDI, nor its representatives or agents will be liable for any loss or damage, direct or indirect, special or causal, of any kind that is connected to or results from using this website or any information of HOTELERA SAN JORDI. You hereby waive any claim against HOTELERA SAN JORDI that results from using this website or from any information available on this website of HOTELERA SAN JORDI. Liability for content: HOTELERA SAN JORDI is not liable for any possible discrepancies that may arise between the version of its printed documents and the electronic versions thereof published on its websites. The documents and photographs published on this website could include technical inconsistencies or typographical errors. The information is subject to regular changes. HOTELERA SAN JORDI may make improvements or changes to the products or programmes described herein at any time. HOTELERA SAN JORDI is not liable for the accuracy of the information that is not of its own elaboration and is indicated as being from another source; therefore, it assumes no liability for any hypothetical damages that may arise from using this information.

4. Copyright
Copyright and information on Industrial and Intellectual Property Rights. All content on this site, such as text, graphs, logos, icons, images, data collections and software is the exclusive property of HOTELERA SAN JORDI and everything is protected by the international copyright laws. HOTELERA SAN JORDI reserves the use of civil and/or criminal legal actions against any natural or legal persons and their representatives who violate the provisions of these legal conditions of use, especially that regarding copyrights. This website is not intended for the distribution, use or access of persons from jurisdictions who, from merely accessing this page, would cause HOTELERA SAN JORDI to violate any law or regulation in the jurisdictions.

5. Links
HOTELERA SAN JORDI does not assume any liability for the information contained on third-party websites that can be accessed through links or search engines from the websites of HOTELERA SAN JORDI. The presence of links on the website of HOTELERA SAN JORDI is merely for informational purposes and in no case does it imply a suggestion, invitation or recommendation about them.

6. Forbidden or illegitimate use
As a condition of using this page, you ensure HOTELERA SAN JORDI that you will not use the website for purposes that are illegal or forbidden by these conditions.

7. Other conditions
By using this website, there is no agreement, contract, commitment, work relationship, company or agency between HOTELERA SAN JORDI Mallorca and the user. Any right that is not expressly assigned to you is expressly reserved to HOTELERA SAN JORDI. The on-line bookings made on this website that will be regulated in the General Contracting Conditions and the processes that must be followed to sign the contract are excluded.

8. Nullity of the clauses.
In the event that a clause of these conditions of use is declared null and void, it will only affect this provision or the part that has been declared as such, and the general conditions of all others that include this provision, or the affected part thereof, will remain valid.

9. Acceptance.
Access to this website and its use implies that you accept all of these conditions of use.

10. Governing law and jurisdiction
Without prejudice to the rights granted to consumers by Royal Legislative Decree 1/2007, of 16 November, this website will be governed by the Spanish Law, excluding its conflict of law rules and any dispute that may arise from its use or the services linked thereto, which shall be subject to the jurisdiction of the competent Courts and Tribunals based where CIA HOTELERA SANT JORDI, S.A. operates, and users must expressly waive their own jurisdiction, if any.

The European Commission provides an on-line dispute settlement platform aimed at consumers, who can access it through the following link:

Version 1.0 - May 2018